Refund & Cancellation Policy
At YAWA Decor – Your Ambience, We Architect, we proudly serve customers worldwide with premium décor items, digital standees, and customized products. Please review our policy carefully before placing an order.
1. Order Cancellation
- Orders can be cancelled within 24 hours of placement.
- Once an order is processed or shipped, it cannot be cancelled.
- Customized or made-to-order items cannot be cancelled once production has begun.
2. Refund Policy
✅ Eligible for Refund
We offer refunds under the following conditions:
- Product received is damaged or defective
- Incorrect item delivered
- Product is incomplete or missing parts
Note: Customers must notify us within 48 hours of delivery with clear photo/video proof.
❌ Not Eligible for Refund
- Change of mind after purchase
- Minor variations in color, texture, or finish (due to screen differences or handcrafted nature)
- Customized or personalized products
- Damage caused by misuse, mishandling, or improper installation
3. Return Policy
- Returns are accepted only for damaged or incorrect items.
- Products must be unused, in original packaging, and in resalable condition.
- Return requests must be submitted within 48 hours of delivery.
4. Refund Process
- Once the returned product is received and inspected, refunds will be processed within 5–10 business days.
- Refunds will be issued to the original payment method used during checkout.
- All transactions are processed in USD ($) for international customers.
5. Customized & Made-to-Order Products
- All customized products (including digital standees, laser-cut décor, and personalized items) are non-returnable and non-refundable.
- Customer design approval will be treated as final before production begins.
6. Shipping Charges
- Shipping fees are non-refundable.
- Return shipping costs (if applicable) will be borne by the customer unless the error is from our side.
7. Contact Us
For any queries related to cancellations or refunds:
YAWA Decor – Your Ambience, We Architect
📧 Email: info@yawadecor.com
📞 Phone: +91-120-4448-364
Important Note
By placing an order on our website, you agree to the terms outlined in this policy.
Terms & Conditions
Introduction
Welcome to yawadecor.com, operated by YAWA Decor – Your Ambience, We Architect. By accessing or purchasing from our website, you agree to comply with these terms.
Products & Services
- We offer decor items, digital standees, gift items, and customized products worldwide.
- All products are subject to availability.
- We reserve the right to modify or discontinue products at any time without prior notice.
Pricing & Payments
- All prices are listed in USD ($) for international transactions.
- Payments are processed via secure international payment gateways (cards, international wallets, etc.).
- Orders are confirmed only after successful payment authorization.
Custom Orders
- Customized products are created based on customer requirements.
- Approved designs are final and cannot be modified once production begins.
- Customized products are non-cancellable, non-returnable, and non-refundable.
Intellectual Property
- All website content (designs, images, text, branding) is owned by YAWA Decor.
- Unauthorized use, copying, or reproduction is strictly prohibited.
Limitation of Liability
- We are not liable for indirect, incidental, or consequential damages arising from product usage.
- Slight variations in product finish or color may occur.
Governing Law
These terms shall be governed by the laws of India, and jurisdiction shall lie in Delhi.
Contact
📧 Email: info@yawadecor.com
📞 Phone: +91-120-4448-364
Privacy Policy
Introduction
At YAWA Decor, we are committed to protecting your privacy and ensuring secure transactions worldwide.
Information We Collect
We may collect:
- Name, email, phone number
- Billing and shipping address
- Payment details (processed securely via payment gateway)
How We Use Your Information
- To process and deliver orders globally
- To provide order updates and customer support
- To improve website performance and services
- For marketing communication (only with consent)
Data Protection
- We follow industry-standard security practices.
- Payment data is securely handled by third-party gateways and not stored on our servers.
Sharing of Information
- We do not sell or rent personal data.
- Data may be shared with logistics and delivery partners for order fulfillment.
Cookies
We use cookies to enhance browsing experience and analyze traffic.
Your Rights
You may request access, correction, or deletion of your personal data by contacting us.
Contact
📧 Email: info@yawadecor.com
Shipping Policy
Order Processing
- Orders are processed within 2–5 business days.
- Customized orders may take 7–15 business days, depending on complexity.
International Shipping
- We ship globally.
- Delivery timelines typically range between 5–12 business days, depending on destination country.
- Customs clearance may cause additional delays beyond our control.
Shipping Charges
- Shipping costs are calculated at checkout based on location and product weight.
- Any applicable custom duties, taxes, or import charges are the responsibility of the customer.
Order Tracking
- Tracking details will be shared via email once the order is shipped.
Delays
- We are not responsible for delays due to customs, courier issues, or unforeseen circumstances.
Damaged Delivery
- Report damaged items within 48 hours with photo/video proof for resolution.
Contact
📧 Email: info@yawadecor.com
📞 Phone: +91-120-4448-364
Ownership Note
This website is owned and operated by YBM Network, a Delhi, India–based company. GSTIN: 07AABFY5754A1ZA.